QUALITY OF SERVICE METRICS FOR POLICING
Truleo automatically transcribes and classifies your BWC Data to create quality of service metrics for your department and officers.
TRAIN YOUR OFFICERS
Measure policy implementation and adherence across all BWC footage.
PROMOTE YOUR AGENCY
Identify outlier officers that should be recognized and rewarded.
MITIGATE RISK
Receive daily alerts for high risk incidents that require formal review or action.
THE PROBLEM WE SOLVE
LACK OF SCALABILITY
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Review of BWC footage is not scalable
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LESS THAN 0.001% of footage is reviewed by departments
HIGH COSTS
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BWC footage review is expensive
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It costs a department up to ~$1,000 in employee compensation to review one video
INEFFICIENT
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Manual BWC footage review is laborious and inefficient
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It can take one human up to 4 HOURS to review 1 hour of footage
OFFICER RETENTION
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70% of departments have officers with < 3 years of experience and frequent turnover is expensive
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Departments can spend up to $200K on one officer between recruiting, training and first year salary
FIND ANSWERS TO FREQUENTLY ASKED QUESTIONS HERE.
OUR SOLUTION
BASEBALL CARDS STATS FOR POLICE, CREATED BY YOU
Create custom reporting based on your agency’s policies and standards across engagement, professionalism and risk.
Engagement
Total interactions
Change in interactions
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Measure officer performance based on call volumes
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Identify officers with notably high or low engagement
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Monitor for sudden changes in engagement
Professionalism
Professional interactions
Use of policy statements
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Measure officer performance based on professional behaviors
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Identify officers that receive high levels of civilian gratitude
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Monitor for policy compliance
Risk
High Risk interactions
Escalations
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Measure officer performance based on high risk interactions
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Identify officer driven escalations
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Monitor for use of directed profanity, threats and insults
POWERED BY TECHNOLOGY ALSO USED BY
OUR TRUSTED PARTNERS
POLICE DEPARTMENT INVESTS IN TRULEO
WHAT OUR CUSTOMERS SAY
THIS TECHNOLOGY HAS THE POTENTIAL TO REALIZE THE PROMISE OF BODY WORN VIDEO, RESHAPE THE WAY WE VIEW QUALITY ASSURANCE AND USHER IN A NEW ERA OF ENTERPRISE RISK MANAGEMENT, IN POLICING.
LOREN ATHERLEY, SPD
Director of Performance, Analytics & Research
Seattle Police Department
